Privacy Policy
Last Updated: May 1, 2025
1. Introduction
Welcome to Tencards. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.
2. Information We Collect
Account Information: When you register for Tencards, we collect your email address to create and manage your account.
User Content: We collect and store card data, collections, and learning progress that you create or generate while using the application. This includes flash cards, study decks, and progress statistics.
Usage Data: We collect data about how you interact with Tencards, including features you use, time spent in the app, and learning patterns.
Device Information: We may collect information about your device, including device type, operating system, and unique device identifiers.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To create and maintain your account
- To provide and improve our educational services
- To track your learning progress and generate insights
- To personalize your experience and content recommendations
- To facilitate card trading and social interactions within the app
- To detect and prevent fraudulent activity or misuse of the service
4. User Content License
By using Tencards, you grant us a non-exclusive, worldwide, royalty-free license to use, store, copy, modify, and display content you create or upload to the service. This license is solely for the purpose of operating, improving, and promoting Tencards.
You retain all rights to your content, but acknowledge that data related to your cards, wishing habits, trading history, and learning activities may be analyzed in aggregate to improve the service.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With other users, when you engage in trading or sharing content publicly within the app
- With service providers who help us operate and improve Tencards
- To comply with legal obligations or enforce our Terms of Service
- To protect the rights, property, or safety of Tencards, our users, or others
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. User Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (subject to certain exceptions)
- Restriction of processing of your data
- Data portability
To exercise these rights, please contact us at privacy@tencards.app.
8. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
If you delete your account, we will delete or anonymize your personal information within a reasonable time, except where we are required to retain it for legitimate business or legal purposes.
9. Children's Privacy
Tencards is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@tencards.app.